prabhat_vatsya
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TestComplete Run Test not working with telerik dropdown and export to excel
Hi, We are working with asp.net applications and using some third party controls like telerik controls etc. In our case we are able to record the test but when we run the test the cursor stucks at the dropdown and soesnot move any further hence test fails. This happens for all the tests. Further when we record the export functionlilty like save the excel in our local system, we are not able to run the test,as soon as the save option pop up comes it doesnot move futher and test fails. We have logged the ticket and also provide the project suit to the customer forum but we received one link stating some clues. Link -http://support.smartbear.com/viewarticle/31506/. We have followed the steps but not reached the resolution.1.5KViews0likes2CommentsRe: How to connect helpdesk to get help
Hi Tanya, We have shared the project suit and got one link http://support.smartbear.com/viewarticle/31506/. We tried to follow the steps but that too did not helped us. For your reference pls see the ticket with following case- SB Case#00040883. Can you please provide us some video links for this which may help us for resolution. Else if you can suggest any other approach. Please revert at prabhat.vatsya@tcs.com, janani.seshadri@tcs.com1.5KViews0likes0CommentsRe: How to connect helpdesk to get help
Hi Tanya, We are using testcomplete tool for testing purpose, We are having application in different technology as in combination and independent. Mostly we are using .NET technology. In some applications we have third party controls like RAD combo box. In this case- We are able to record the test cases but when we run-test the case it doesnot recognise the selection event of the rad combo, we tried using tab to select the record in the combo then it worked. 2- We have applications where we we have combination of .net and coldfusion. In this case -Technical description- We have three .cfm pages combined to display the header,body and the footer of a page. In header we have menu list. We are able to record the test but when we run the test it doesnot recognise the differnt combined pages as single page and hence the focus on menu stays on menu page only and all the other events captured are not recognised. This is urgent. Could you please share the contact number. Please send a mail at prabhat.vatsya@tcs.com, janani.seshadri@tcs.com1.5KViews0likes0Comments