jana_horackova
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Joined 11 years ago
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Re: SmartBear licenses - disable due to cloning -> re-activation problem
Hi Tanya, thank you for your answer and reaction. Now, I communicate with Debra from SmartBear Customer Care team, through Case #00182313. I think, that our problem we will solve through the Case only and this Message line here we can close. Thanks and regards, Jana3.8KViews1like0CommentsSmartBear licenses - disable due to cloning -> re-activation problem
Hi SmartBears, I have a problem with our licenses for TestExecute and TestComplete licenses. This problem occured at July 1, 2016, when after start of testComplete or TestExecute application this error message windows showed: The product license installed on your License server is bound to some other hardware. Please contact your License server administrator. …and applications can not start. I tried to repair it, but not fully successful, see below. On the License Manager application on our server with SB product I saw these information: Disable due to: Cloning (Hardware Change) But we didn`t change any hardware, we only start a new time term of Renewal Maintenance. So I everything wrote in email to 'sales@smartbear.com' and they recommended me to write my problem here. I attach my email here with all details - so there are all our licenses and from that I don`t like it, but I have no choice to report it. So, I need your help to activate all our valid and payed licenses for TestComplete and TestExecute. Could you help me with it, please? Best Regards, Jana HorackovaSolved3.9KViews0likes4CommentsHow can I do a mutliple change of folder name in QA Complete?
Hi all, I would like to change a name of my folders in Test Library at QA Complete, by simple action through somethink like existing "Update a phrase in multiple items" action, for all selected folders at once. But this action works only for test case fields, not for folder fields. For example: 1) actual folders name: TUZ_01_BU-01_text TUZ_01_BU-02_text TUZ_01_BU-03_text TUZ_01_BU-04_text 2) I want to change them to: 01_TUZ-BU-01_text 01_TUZ-BU-02_text 01_TUZ-BU-03_text 01_TUZ-BU-04_text ...simply REPLACE execute over folders. Do anyone some advise to me, how can I do it? Thanks. Jana1.5KViews0likes0CommentsQAComplete - add the Priority of Test Cases to the Test Runner window
I would like to add the Test Case Priority parameter displaying at the Test Runner window. Now, is not displayed and it is not possible to change by application administrator settings. We need to see it, when we work with test cases at running test set, because we have the different priority test cases in the one test set and when run started, we choose the test cases one by one by their priority, ideally. And we don`t use a way to dispense a test cases by a priority to separate test sets. Please join this proposal to change. Thanks Jana9.5KViews3likes4Comments