ContributionsMost RecentMost LikesSolutionsSupport Message Confirmation E-MailWhen we logged a supprot request query in AQA support with out entering CUstomer ID, did wwe get any e-mail notification from support site. And other question where do we know the Case ID logged and how do i track the Case which I have logged. Why I'm asking is I logged two of the request queries through AQA support still no one has contacted me. Thanks, Sivaji Re: Running test scripts on Windows Vista Business 32bit hangsAllen, Please find the attached dumps taken 6 times once APP/TC gets hung. Awaiting for your reply. Since our ATP execution gets stopped until this query resolves. This issue is highly impacting us, because we are in a cycle and try to pass the regression ATP execution. But, unfortunately we encountered this error. Please provide me your reply and treat this is high priority issue. If it is taking a delay with this communication please provide us your mail id we can be in touch with e-mails instead of looking into forums for the reply. Thanks, Sivaji Re: Running test scripts on Windows Vista Business 32bit hangs First query: Sivaji: And another issue ios while trying to read the values from the Excel driver most of the times failing. One script runs well and the other fails why it's happeng is not understanding. Allen: Try finding differences between the two scripts and eliminating the differences until the problematic script starts working - this will help you find out what makes the problematic script fail. Sivaji: These are all the ATP scripts ran fine in XP OS. The problem which i mentioned is specific to Vista OS only. Second Query: Sivaji: While trying to run scrips on Vista business 32 bit edition hungs in middle of the execution and shows as 'Play Back' mode. At this time even I am not able to stop the execution. The only way is to kill the processs, even in TC logs shows the error is 'script execution is interrupted'. Allen: Requested the dumps for Applicationand TC after installing Windos Debugger Sivaji: Find the attched dumps for both Application and TC when the system gets hung. Thanks, Sivaji Re: Error on running network suite on VMIs this the VM address verfied successfully in the Network suite. If there is any hyphen(-) or some special characters in your name itself it won't work. Always it looks for the VM names like characters only. For example : vm01. It should not be like VM-01 or something else. Thanks, Sivaji Re: Error on running network suite on VMI could be able to run on 6 VMs in a distributed environment. No issues observed. It looks to me that some configuration is missing from your end. First try with the small script on all the vms and don't disturb the Master machine until ur script goes end. Later you can try with ur reqirement. I tried first with Sanity then tried the longer scipts like 2 to 3 hrs script execution continously. Thanks, Sivaji Running test scripts on Windows Vista Business 32bit hangs While trying to run scrips on Vista business 32 bit edition hungs in middle of the execution and shows as 'Play Back' mode. At this time even I am not able to stop the execution. The only way is to kill the processs, even in TC logs shows the error is 'script execution is interrupted'. After running one script always i needs to close the project suite and reopen only runs the next script. Otherwise it is hung the project suite. These are all scripts run well in XP. I am using TC 6.53 version. And another issue ios while trying to read the values from the Excel driver most of the times failing. One script runs well and the other fails why it's happeng is not understanding. I did the setting correctly as per help file like Windows Classic view nad trun off uesr account settings etc., Highly appreciated your help in this regard. Thanks, Sivaji