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Try to authentificate with JWT

New Contributor

Try to authentificate with JWT


I am trying authentificate to Zephyr by JWT token.

Request url:





Authorization: JWT <JWT_TOKEN>

zapiAccessKey: <ACCESS_KEY>

Content-type: application/json


I have performed all the steps that are discussed in this post to generate the JWT Token:

Also in this one too:


I am able to generate the token in both ways, via postman or with the zapi-cloud.git. But when I do a request with postman I always get a 401 error and this message:







Expecting claim 'qsh' to have value '7f0d00c2c7*****************42d4b84374' but instead it has the value '9a826e393c52fc74522e694b**************de592e'








Every time I try to launch the request again I generate a new JWT, But same result.

What do I need to be able to connect correctly with Zephyr?

I need to connect with Zephyr to be able to change the states of the tests that I have created in Zpehyr



New Contributor

Hi, this community is dead, zero support by the smartbear team, but, may be this can help you:


the Automation API and REST API authenticate differently,


for Automation API as simple as:

Generate JWT Token


but for REST API you need to generate the qsh, etc, take a look:


if your using nodeJS here is an example:



const method = 'GET';
const url =

generateJWT: async function(method, url) {

const now = moment().utc();

const req = jwt.fromMethodAndUrl(method, url);

const tokenData = {
"iss": zephyr.credentials.accessKey,
"iat": now.unix(), // The time the token is generated
"exp": now.add(3, 'minutes').unix(), // Token expiry time (recommend 3 minutes after issuing)
"qsh": jwt.createQueryStringHash(req, false, ''), // [Query String Hash](
"sub": '' // Your people ID https://********

const secret = zephyr.credentials.secretKey;

const token = jwt.encodeSymmetric(tokenData, secret);

return `JWT ${token}`;





thank yo so much for your help!!.

I will take a look to REST API  to generate the qsh:

Only one doubt, if this ommunity is dead, zero support by the smartbear team,

Do you know what the channel is for support questions about this framework?


Occasional Contributor

Did you ever get an answer about where to go for support nowadays?

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