Page is not loading while Importing test

[Sreelatha]

When am trying to import test cases, after selecting the file, selecting delimiter page is not loading for me and loading fine for my team mate. What could be the issue?

[vinniew]

Hi @Sreelatha 

Hope you are well. 

I know in other plugins in Jira there was reports affecting usability 

there are some workarounds mentioned such as 

"

changing/downgrading the browser

- clear the browser cache and try again,

- right-click the 'New' button to open it in a new tab - not ideal, but the fastest way if you don't want to use former steps

"

https://community.smartbear.com/t5/Zephyr-Scale-Questions/Firefox-buttons-problem/m-p/226663#M973

Have you tried other browsers? what browsers are you using? 

KR

Vincent