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biscuit's avatar
biscuit
Frequent Visitor
2 years ago

Jira displaying a blank page when clicking on the small "E" button (Execute) in Test Cycle list view

Upon clicking on Execute "the small E button" in the test cycle list, the user will see a blank page with a Jira header on top. This is happening across browsers like Edge, Chrome and Firefox. Sometimes it works after clearing the cache/cookie but sometimes doesn't. Hence the issue is intermittent. The issue is also applicable to all projects within Jira.

Currently, the running Zephyr version is 8.1.0.81009673.

Data Center
Server
Test Cycle
Test Execution

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  • NeelaReddy's avatar
    NeelaReddy
    Staff
    2 years ago

    Hi,

     

    Have you tried reindexing your project?

     

    Login as an adminstrator,

    Navigate to Settings --> Manage Apps --> General Configuration (under Zephyr squad section)

    Reindex ( right side tab) --> Choose the project, select hard reindex and click on reindex.

     

    Note: Your zephyr functionality will not be available until reindexing process finished.