Error when starting Test Executions after JIRA 8.20.4 LTS Update

[PxCCS_Andre]

HI there,

since the latest update to JIRA 8.20.4 LTS (server), test executions cannot be run anymore. Our IT support can't help either anymore.

We re-indexed, hard indexed, checked permissions etc. there were no changes to either Zephyr or anything other than the JIRA  update done.

Does anybody have a similar issue?

[ljaytee]

Yes I'm having a similar issue. Apparently following a Jira upgrade over the weekend, I can no longer get to my detailed test executions when clicking the link.

My IT support tried to troubleshoot yesterday, with no success, and has opened a ticket with Zephyr support.

[ljaytee · Accepted solution]

Update from my company support team: Zephyr support says that this is caused by a bug and that they will be releasing an update next week 1/31 - 2/4

[PxCCS_Andre]

Thanks for the update! I've been in contact with Atlassian Support and they confirmed that it is a issue with Zephyr and not with JIRA.