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PxCCS_Andre's avatar
PxCCS_Andre
New Contributor
3 years ago
Solved

Error when starting Test Executions after JIRA 8.20.4 LTS Update

HI there,

 

since the latest update to JIRA 8.20.4 LTS (server), test executions cannot be run anymore. Our IT support can't help either anymore.

We re-indexed, hard indexed, checked permissions etc. there were no changes to either Zephyr or anything other than the JIRA  update done.

 

Does anybody have a similar issue?

 

 

 

 

Administration
Server
Test Execution
  • ljaytee's avatar
    ljaytee
    3 years ago

    Update from my company support team: Zephyr support says that this is caused by a bug and that they will be releasing an update next week 1/31 - 2/4

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  • ljaytee's avatar
    ljaytee
    New Contributor
    3 years ago

    Yes I'm having a similar issue. Apparently following a Jira upgrade over the weekend, I can no longer get to my detailed test executions when clicking the link.

    My IT support tried to troubleshoot yesterday, with no success, and has opened a ticket with Zephyr support.

    • ljaytee's avatar
      ljaytee
      New Contributor
      3 years ago

      Update from my company support team: Zephyr support says that this is caused by a bug and that they will be releasing an update next week 1/31 - 2/4

      • PxCCS_Andre's avatar
        PxCCS_Andre
        New Contributor
        3 years ago

        Thanks for the update! I've been in contact with Atlassian Support and they confirmed that it is a issue with Zephyr and not with JIRA.