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vijay_rangari's avatar
vijay_rangari
New Contributor
12 months ago

Incorrect Issue status on Gadget

Zephyr Scale - Test Execution - Test execution scorecard by test cycle, set to list Issues (Tried it Filtered by Test Plan and then by Test Cycles).

This shows 6 Open Issues (Tried with Bugs & Defects) when I have marked 2 as "Done" and left 2 "In Analysis"

Is this a known bug with Scale?

Zephyr Scale (general)

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  • MisterB's avatar
    MisterB
    Champion Level 3
    12 months ago

    It's because Scale is using Jira's Resolution status as the source for whether an issue is open or closed.  If your Jira workflow isn't set to auto-update the Resolution status to 'done' when you change the workflow status to 'done', then Scale thinks the issue is still open.  I think the change requires Jira project admin rights.