Forum Discussion

vijay_rangari's avatar
vijay_rangari
New Contributor
2 years ago

Incorrect Issue status on Gadget

Zephyr Scale - Test Execution - Test execution scorecard by test cycle, set to list Issues (Tried it Filtered by Test Plan and then by Test Cycles). This shows 6 Open Issues (Tried with Bugs & Defec...
Zephyr Scale (general)
MisterB's avatar
MisterB
Icon for Champion Level 3 rankChampion Level 3
2 years ago

It's because Scale is using Jira's Resolution status as the source for whether an issue is open or closed.  If your Jira workflow isn't set to auto-update the Resolution status to 'done' when you change the workflow status to 'done', then Scale thinks the issue is still open.  I think the change requires Jira project admin rights.