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Unexpected Response code:401 (Zephyr Cloud)

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New Contributor

Unexpected Response code:401 (Zephyr Cloud)

I am trying to set up the import tool for Zephyr for the first time. However, when I enter in my URL, username, password, Access Key and Secret Key, I am getting the error of Unexpected Response code:401. I have tried deleting the API key and regenerating it to no luck. 

 

How can I log in without getting the error? Thanks!

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1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: Unexpected Response code:401 (Zephyr Cloud)

Hi @zthorpe,

 

Could you please check if the following article helps:

https://support.smartbear.com/kb/zfjcloud-importer-error-unexpected-response-code-4

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

3 REPLIES 3
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Community Manager

Re: Unexpected Response code:401 (Zephyr Cloud)

Hi @zthorpe,

 

Could you please check if the following article helps:

https://support.smartbear.com/kb/zfjcloud-importer-error-unexpected-response-code-4

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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New Contributor

Re: Unexpected Response code:401 (Zephyr Cloud)

Thank you! This resolved my issue. 

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Community Manager

Re: Unexpected Response code:401 (Zephyr Cloud)

Happy to hear this 🙂

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
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