Synchronization of Requirements pulled in from iTrack Jira

[bw502n]

I know how to manually pull in requirements from AT&T's iTrack Jira into ZETM, but would like to know how to establish a synchronization of requirement to flow from iTrack Jira to ZETM so that when requirements are updated (and they will on a daily basis) in iTrack Jura, a manual pull of updated requirements is not required to be executed on a daily basis in ZETM.

[vinniew · Accepted solution]

Hi @bw502n 

It sounds like you are manually pulling/importing Jira requirements. 

Which tells us the integration with the Jira is established.

This guide will show you how create the sync folder. 

https://zephyrdocs.atlassian.net/wiki/spaces/ZE/pages/1558441156/JIRA+Requirements+Sync

You can use the same JQL structure and filter using folders the requirements you want sync

and how they will be structured.

KR

Vinnie

[bw502n]

Thank you.

[bw502n]

When I create new requirements in iTrack Jira, being either Epics or Stories, ZETM does not pull them into the release requirements folder after the synchronization was setup. Why is that and how can I fix so that new Epics or Stories are pulled into ZETM with a refresh?

Regards,
Bill White, PMP
Ticket2Ride PMO System Team Lead
AT&T - Technology Services
Shared Platforms & Automation

[vinniew]

Hi Bill, 

As long as the sync configuration is configured and the appropriate JQL is pulling the correct data then this work. 

PS when you configure the sync configuration you will need to expand the synced folder and not your usual folder. 

This is where the synced data resides 

It wont be in your standard requirements folder. 

If this issue persists reach out to your account manager to arrange a call with an engineer. 

They can have a closer look if needs be! 

KR

Vinnie

[bw502n]

Who is my AT&T Smartbear Account manager as I need to discuss this topic with a Smartbear Engineer.

Regards,
Bill White, PMP
Ticket2Ride PMO System Team Lead
AT&T - Technology Services
Shared Platforms & Automation

[sonya_m]

Thanks a lot, Vinnie!

Hi @bw502n, I've received your email and CC'ed the account manager.