Pricing of zephyr scale

[irfankhairulazh]

Hi There, 

I have a pricing issue for zephyr scale, as far as i know the pricing is free if the member of zephyr scale less than 10 members,

In my current office we used jira conventional with 22 members and I tried integrating that jira with zephyr scale with permission to access only 1 member to zephyr scale, however due to we used convectional jira with 22 member after 3 months there's billing invoice from  zephyr scale. my questions : 

1. for this case, are we not eligible to get free access zephyr scale ?

2. if eligible , could help me to guide how to config it ? 

Thanks  in advance 

[vinniew]

Hi @irfankhairulazh 

Scale pricing (as with most Jira plugins purchased through Atlassian marketplace) is based on your Jira tier. 

Zephyr Enterprise a standalone test management solution which has a bi directional sync into Jira can be purchased based on number of testers as QA have of full cost of ownership. 

For more information check out https://smartbear.com/test-management/zephyr-enterprise/free-trial/

If you have more questions for Scale, post them here asits a place dedicated to Scale users ( this community is Zephyr Enterprise hence why there was no response) 

https://community.smartbear.com/t5/Zephyr-Scale/ct-p/zephyr-scale-community

Thanks 

Vincent