issue in getting row count and column count and clicking on cell of data grid

[swati_nadage]

We have a Rogue wave Stingray C++ data Grid control in a desktop application. We want to click on the first cell of the grid. But we are not able to do the action. Columns and rows are not identified as individual. But grid is identified as a whole. I have marked the area on which we want to click. If you see in object spy snapshot there is error for wColumnCount and wRowCount as below.

Error: Error
An error occurred.
Possible reasons:
1. The application stopped responding.
2. The application was compiled incorrectly (see the Open Applications topic in the help system).
3. An error occurred in TestComplete.

Technical information:
97 0x80020006 (Unknown name.) GetRowCount

Why this error is comming and due to this error are we not able to do any action on first cell?

[swati_nadage]

I am trying to get the application build that is compiled with debug info. Could you please let me know how to check that application is compiled with debug info.

once we get the information from the application with debug info, this information can be used for the software without debug info too ?

Or does the software need to be compiled with debug info always ?

[Nethra30]

Hi 

Even i tried to get Column Count of grid in my application using xxx.wcolumnCount but when i check in properties if object 

wColumnCount has this error 

Error: Error
An error occurred.
Possible reasons:
1. The application stopped responding.
2. The application was compiled incorrectly (see the Open Applications topic in the help system).
3. An error occurred in TestComplete.

Technical information:
97 0x80020006 (Unknown name.) GetColCount

Please let me know reason for this  

[TanyaYatskovska]

Hi Guys,

As a rule, this error occurs when the application you test wasn’t compiled with debug information. Please refer to the Debug Info Agent article to learn why this is important and how to resolve the error.