Forum Discussion

chaarim's avatar
chaarim
Occasional Contributor
7 years ago

Unable to run test - User session locked

Hello,   I have a scheduled task that run a TestComplete project - containing GUI tests and file checkpoints. I have the following error in the testcomplete log (when running putty to connect to U...
tristaanogre's avatar
tristaanogre
Esteemed Contributor
7 years ago

Your remote machine... is it a VM with an available console screen?  The reason being is that, if it's a regular PC you're logging into, the TSCON process MIGHT not work.  If you can, verify that after the TSCON is run, that there is, somewhere, a console of the PC running unlocked with a visible UI.

  • chaarim's avatar
    chaarim
    Occasional Contributor
    7 years ago

    Hello,

     

    Yes, my remote machine is a virtual machine.

    So, is there any solution if tscon does not work ?

     

    Thanks

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      7 years ago

      Hi,

       

      a) Are you sure that disconnected session is not locked after some timeout? (I am not 100% sure, but note, that while switching to console with tscon, if console session already exists (or created?), it is possible that it will be running under different user and thus your display settings may not match those for the console.);

      b) tscon requires administrative permissions and must be executed 'As Administrator'.

       

      Can you check that both conditions are met?

       

      As a last resort you may try a bit tricky workaround:

      -- Open remote session to same machine (boxA);

      -- Open remote session to your test machine (boxB) from boxA. I.e. you will get remote session running within another remote session;

      -- Launch tests on boxB;

      -- Disconnect boxA remote session. Session disconnection should leave remote session on boxB running.