Unable to identify objects in java desktop application

[apurvak]

Hi,

I am trying to identify an object in application wherein inner objects in panel are unable to identify. The outer panel is identifed using object spy and the file names inside that panel are not identified. When script is recorded and checked it shows click action by using some co-ordianates. 

1. Testcomplete is opened in administrator mode

2. Java application support is checked

Please find attached screenshot for object details.

[hkim5]

could you try enabling support for all (*) classes of MSAA support as shown in https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/open-apps/...

[apurvak]

Hi,

Tried with MSAA support; but still it is not working. I tried to set MSAA (*) in current project properties and default project properties as well.

[sonya_m · Accepted solution]

Thank you for sharing your progress with us, @apurvak ! I would recommend contacting the Support Team, since the suggestion didn't help.