Transport failed to connect to the server while trying to send email from TestComplete

[siv_arunprakash]

Hi ,

I am trying to send email from TestComplete using the CDO configuration.

I used the same code using Javascript found here https://support.smartbear.com/testcomplete/docs/scripting/sending-email-from-scripts.html#CDO

When I execute i get error Transport failed to connect to the server. I was trying to smtp-mail.outlook.com and smtp.office365.com with the default port and also corresponding port number used in my company.

I tried ping and telnet command to the smtp-mail.outlook.com and smtp.office365.com and both worked. But I am not sure why I get the transport failed to connect to the server error. Please help should I do some firewall settings or opening up some ports or am I missing any other configuration ?

I Got 2 kinds of error messages,

1). The message could not be sent to the SMTP server. The transport error code was 0x800ccc60. The server response was +OK The Microsoft Exchange POP3 service is ready. 

2). Transport failed to connect to the server.

[Marsha_R]

I would contact Support directly with this question.  You can use this link:

https://support.smartbear.com/testcomplete/

[NisHera]

I'm not sure about CDO configuration but sending mail "Via Microsoft Outlook" example is out of date to work with office 365.

as per @Marsha_R better to contact support team

[siv_arunprakash]

Hi , 

Has anyone tried this , sending mail using smtp.office365.com , I tried recently and again I face the same issue as Transport failed to connect to the server (only this message , no stacktrace). Any idea what this error message really mean ?. 

I tried ping and telnet to port 587, 25 everything seems to be working fine. or is there any other ports or firewall settings needs to be changed ?

Thanks ! 

[Marsha_R]

If you go to this link:  https://support.smartbear.com/testcomplete/

then can ask your questions directly to Support.  They are likely to have an answer for you quicker than asking the same thing over again here.

[tristaanogre]

It may not be the same error, but here's a topic that involves using CDO to send e-mails using office 365.  See if this helps.

https://community.smartbear.com/t5/TestComplete-Desktop-Testing/sending-mail-via-CDO-and-office365-c...