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mikakoistinen's avatar
mikakoistinen
Contributor
8 years ago
Solved

Testcomplete 12.20 build 935 crashing when mouse cursor is moved over wellcome page videos.

We have tc 12.20 build 935 on 64 bit windows 7 machine. if I move cursor over wellcome page video center videos, TC crashes with error which says that test complete has encountered a problems in Flash10.ocx.  

from details ..  Exception address: 0x6BD9718A Exception code: 0x80000001

 

Currelty I don't care about those videos, can i hide them somehow from homescreen? 

 

  • HKosova's avatar
    HKosova
    8 years ago

    It's Flash Player crashing. You can try updating it (use IE to open the link). You seem to have version 10, the current one is 25.

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  • HKosova's avatar
    HKosova
    SmartBear Alumni (Retired)
    8 years ago

    It's Flash Player crashing. You can try updating it (use IE to open the link). You seem to have version 10, the current one is 25.

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    8 years ago

    You can configure TestComplete to not show the start page upon execution. That will, effectively, hide the videos.