TestComplete version 12.40 crashes when loading JavaScript project suite.

[Vivek_Jain]

I already have my project suite created using TestComplete version 12.30. Now, I have downloaded latest version 12.40 and tried to open same project suite using newer TestComplete version. When trying to open project suite, TestComplete crashes with message "TestComplete has encountered a problem in module aqEcmaScriptParser.dll and needs to close..."

I am not able to continue with TestComplete execution. Attached is the snapshot of the error encountered.

Please suggest how to resolve this issue?

Thanks,

Vivek Jain

[JuliaBernikova]

Hi Vivek,

Thank you for reporting the problem. Could you please submit a support case describing the issue? This way we'll be able to find the exact cause of the problem and provide an appropriate solution.

[tristaanogre]

As noted in the error, this is something better reviewed directly by support.  Contact them at https://support.smartbear.com/message/?prod=TestComplete with the relevant information.

FYI, all my projects I'm running are JavaScript and I haven't experienced this error yet.