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subbu_valliappa's avatar
subbu_valliappa
Contributor
10 years ago

TestComplete logs (Description.tcLog) is not produced

We have a number of scripts that are run overnight using TestExecute, and the logs are usually there when the run is complete. Recently, some of our scripts does not have a corresponding log and I believe it is due to Description.tcLog is not produced by TestExecute. Is there a reason for this and possibly solutions to overcome this problem?



We are using TestComplete/TestExecute v10.10

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  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    10 years ago
    Hi Subbu,



    TestExecute might encounter some problem while running the test. Try to search for the Silent.log file usually located at <System_Drive>:\Users\UserName\AppData\Roaming\SmartBear\TestComplete\10.0 folder and check if it contains some messages that may shed a light on your problem.
  • subbu_valliappa's avatar
    subbu_valliappa
    Contributor
    10 years ago
    Thanks, Alex.



    However, there is not much information in the log file though. One script failed to produce logs from yesterday night's run but in the 'Silent.log' file, there are only multiple entries of this line for yesterday:



         09/07/2014 02:01:36:099    Tried to open the Save dialog. The default value: YES.
  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    10 years ago
    Hm-m-m... May it be that the folder TestExecute tries to write logs to is inaccessible or read-only for the account that is used to run TestExecute?
  • subbu_valliappa's avatar
    subbu_valliappa
    Contributor
    10 years ago
    Well, I don't think so. Works fine on 33 out of 34 scripts, just falters on one so don't think this is a permission issue (logs for all the scripts are in the same top-level directory).