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TestComplete Web Module does not interact with Firefox

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PartyK
New Contributor

TestComplete Web Module does not interact with Firefox

When I record a test in TestComplete and try to interact with Firefox by clicking around pages, clicking links, and entering text into the address bar, the recorded test is completely empty. All I get is:

function Test1()

{

}

Using the Object Spy tool on Firefox will only highlight the entire window, none of the objects within firefox. 

I've done all the steps in 'Preparing Firefox for Web Testing' page from SmartBear. 

 

Before I activated my Web Module license and I was just using the Desktop version, recording a test would at least record clicks and drags within the firefox window. It seems that updating to the Web Module has removed functionality.

 

I'm running TestComplete 15.51.30.7 x64 and Firefox 113.0.2 (64 bit)

Has anyone else encountered this issue? Can anyone else get firefox to work with TestComplete? 

5 REPLIES 5
rraghvani
Champion Level 2

Do you not have a web license?

 

Have you followed Preparing Firefox for Web Testing

Yes I have a Web License, hence why I said




Before I activated my Web Module...
It seems that updating to the Web Module has removed functionality.

Yes I've followed the Preparing Firefox guide, see:

I've done all the steps in 'Preparing Firefox for Web Testing' page from SmartBear. 

 

eykxas
Frequent Contributor

Hi, in the object browser, Firefox is detected as "Process" or "Browser" ?

 

If it's Process, then your version of Firefox is too high. Reverting to firefox 112 should resolve your issue.

SBegley
Staff

Hi @PartyK 

 

Currently TestComplete supports Firefox versions; 

 

Mozilla Firefox 91 - 102.1 ESR, 94 - 112 (both 32- and 64-bit versions)

 

Reference - https://support.smartbear.com/testcomplete/docs/app-testing/web/supported-browsers/index.html 

 

As per @eykxas reply if you revert to Firefox 112 it will resolve your issue.

 

Kind Regards,

Shane

PartyK
New Contributor

Thank you, that did resolve my issue.

Any idea when SmartBear will update to function with the latest Firefox?

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