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Test complete instance of client VM is not getting license when licenses are activated in VM

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Raviavi
Occasional Contributor

Test complete instance of client VM is not getting license when licenses are activated in VM

Hi All,

 

We have installed Test Complete licenses in VM(CPU data and Mac Address of which will not changed)

 

And The client VM where TestComplete is installed can ping to License server VM and gets reply as well

 

and below options are enabled on client VM in  http://localhost:1947/_int_/config_to.html

 

- "Allow Access to Remote Licenses"

- "Broadcast Search for Remote Licenses"

- "Aggressive Search for Remote Licenses"

 

Also kept the license server IP in "Remote License Search Parameters" 

 

After doing all of this, TestComplete in client VM is not getting the license

 

Please suggest if any other settings to be made here?

 

I have raised a ticket in smartbear support too, posting here hoping quick responses.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
Lee_M
Community Leader

Re: Test complete instance of client VM is not getting license when licenses are activated in VM

Also kept the license server IP in "Remote License Search Parameters" 

 

- I would suggest using a different IP as the license server may recognize that this already has already been assigned and ignore it

View solution in original post

2 REPLIES 2
Lee_M
Community Leader

Re: Test complete instance of client VM is not getting license when licenses are activated in VM

Also kept the license server IP in "Remote License Search Parameters" 

 

- I would suggest using a different IP as the license server may recognize that this already has already been assigned and ignore it

View solution in original post

kellyturner
New Member

Re: Test complete instance of client VM is not getting license when licenses are activated in VM


@Lee_M wrote:

Also kept the license server IP in "Remote License Search Parameters" png to ico

 

- I would suggest using a different IP as the license server may recognize that this already has already been assigned and ignore it


Thank you. Now I understand more.

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