Test Complete can't interact with dev express controls on new PC
I've acquired a dedicated workstation for running and creating automated tests. In my current setup, Test Complete is used on my workstation, and tests are ran from TestExecute on a virtual machine. My application is open (.NET, winforms + Dev Express controls).
The problem I am having is on the new dedicated test complete workstation. I am no longer able to interact with individual controls. This is causing the test to fail right away, because the previous mapping depends on interacting with the individual dev express buttons and controls.
For example, we use a dev express ribbon for navigation. Using the object spy, I can only select the entire ribbon control, whereas before I could highlight individual buttons and tab controls within the ribbon itself. I've included a screen shots of the current behavior and the behavior I experience on my personal workstation.