Hello Christopher,
Currently, it is difficult to guess what affects the problem. To help us investigate it, please follow the steps below to collect the needed additional information:
1. Download a free trial version of AQtime 6, which is our profiling tool, from our web site. The trial can be requested on the following page of our web site:
http://www.automatedqa.com/downloads/aqtime/2. Install the tool.
3. Start AQtime.
4. Select the 'File | New Project From Module...' main menu item.
5. In the Open File dialog, select the executable file of the tested application and click Open.
6. Take a look at the AQtime toolbar - there is a combo box. Open it and select the "Tracing | Exception Trace Profiler" item.
7. Select the "Options | Options..." main menu command - the Options dialog will appear.
8. Set the "Profiling Time | Event View | General | Exceptions | Depth shown" setting to 100 and click OK.
9. Click the Run toolbar button (the green arrow) or press F5 to start the profiling.
10. AQtime will start the tested application and trace all exceptions that will occur in the application until it is closed.
11. Reproduce the problem.
12. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select the 'Save All...' item.
13. Save the panel's contents to an HTML file and send me the file via our Contact Support form:
http://www.automatedqa.com/support/message/Thanks in advance.
