Object or button not detected

[Alefi1]

Hi Team,

Could you tell me,  how can I make test complete detect a click within a dropdown, it is not detecting it and when I want to take evidence it takes the complete frame inside the screen, I already tried with the image based action option and with the record low option- level procedure (screen coordinates), without result, it marks me as that the image was not found, do i have another options that can use to fix this,  is a recurrent issue 😞

[AlexKaras]

Hi,

> how can I make test complete detect a click within a dropdown

What type of detection you are talking about? Could you clarify please?

Can the dropdown be identified by the Object Spy / Object Browser?

What is recorded if you record the click?

What type of the tested application you are working with? (Desktop, Web, .Net, ...)

>  I want to take evidence it takes the complete frame inside the screen

What evidence you are talking about? Screenshot of control / dropdown or something else?

[sonya_m]

Alex, thank you for your reply!

Hi @Alefi1, looks like the Community needs more info from you, could you provide it? 

In case if you managed to solve it already, please provide your solution here.

[Alefi1]

Hi Alex,

I´m sorry for the delay in my Answer,  sure i can provide more information ad clarify.

how can I make test complete detect a click within a dropdown What type of detection you are talking about? Could you clarify please?

I´m trying to select one option from any dropdown within my test platform, for example:

I need to select within the Add drop down, the add product option

When I run the recorded steps it does not detect the Add product option and it does not click on this specific option and it marks an error that I could not find this option.

Can the dropdown be identified by the Object Spy / Object Browser?

When i select the Object Spy option:

 select the entire screen and not the option I require

 

If I select Point and press the shortcut option, select the entire screen and not the option I require.

What type of the tested application you are working with? (Desktop, Web, .Net, ...) 

I´m Working with Desktop,  and with Chrome.

I want to take evidence it takes the complete frame inside the screen What evidence you are talking about? Screenshot of control / dropdown or something else?

dropdown, buttons, names, actions, specific sections.

Hope this clarifies a bit more what I'm trying to do.

Thanks

[anupamchampati]

For doing object spy on the dropdown use Point and press the shortcut option in the Object spy window and provide the object properties information.

[Alefi1]

hi Anupamchampati,

I tried that too,  but still is selecting the complete screen.

Thanks for your answer 🙂

[sonya_m · Accepted solution]

Thanks everyone for participating in this thread!

@Alefi1 If none of the suggestions from the community helped I would advise contacting support as this might require a deeper investigation! Thank you!