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Not able to install TestComplete

Occasional Visitor

Not able to install TestComplete

Hi Team,


I need to install TestComplete12 on my system. For the installation, i am using following steps:

1. I sign up the trial version from using the URL

2. Download starts automatically I got a mail on my email address to download the TestComplete executable but did not get any licence key to activate the free trial.

3. Once the testcomplete has finished downloading, i run the installer and follow the instructions on the screen.

4. Once the installation is finished, Testcomplete does not start and no Welcome dialogue appears. Instead i get the following error.





My Question is now,

1. From where we can get the licence key to activate free trial for 30 days? - Not getting licence key from email. 

2. I am getting above error after installation. -Please help me out to find if something is missing.



Please suggest.

Thanks in Advance.

Frequent Contributor

Hello jaywoods786,


We can send you the license key. Please contact us.

Vladimir Lapidus
SmartBear Customer Care Engineer
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