Not able to install TestComplete

Hi Team,

I need to install TestComplete12 on my system. For the installation, i am using following steps:

1. I sign up the trial version from using the URL https://smartbear.com/product/testcomplete/free-trial/

2. Download starts automatically I got a mail on my email address to download the TestComplete executable but did not get any licence key to activate the free trial.

3. Once the testcomplete has finished downloading, i run the installer and follow the instructions on the screen.

4. Once the installation is finished, Testcomplete does not start and no Welcome dialogue appears. Instead i get the following error.

My Question is now,

1. From where we can get the licence key to activate free trial for 30 days? - Not getting licence key from email. 

2. I am getting above error after installation. -Please help me out to find if something is missing.

Please suggest.

Thanks in Advance.