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Keyword Mode: Unable to record the Chrome Print function.

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RichBopp
Contributor

Keyword Mode: Unable to record the Chrome Print function.

Our Website allows the user to print an Order Summary via the browser's pring function.  However, TestComplete is not recording me clicking on the 'Print' button in Chrome.  Please see the attached file for a screen shot.

 

Has anyone seen this before?  Do I need to load a special extension or permission or make a settings adjustment?

1 ACCEPTED SOLUTION

Accepted Solutions
AlexKaras
Community Hero

Re: Keyword Mode: Unable to record the Chrome Print function.

Hi,

 

I think that this Print panel is implemented via internal Chrome means and thus may be not recognizible for TestComplete.

As a workaround you may consider these options:

-- Use print shortcut keys combination (Ctrl-Shift-P) to print using the system dialog that should be accessible to TestComplete;

-- Consider image search to find the image of the Print button and click it;

-- You may try the TextObject object and check if it works with Chrome.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
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================================

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3 REPLIES 3
Marsha_R
Community Hero

Re: Keyword Mode: Unable to record the Chrome Print function.

Have you been through all of this?

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...

 

Check your Chrome version here:

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/supported-browsers-and-techn...


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
AlexKaras
Community Hero

Re: Keyword Mode: Unable to record the Chrome Print function.

Hi,

 

I think that this Print panel is implemented via internal Chrome means and thus may be not recognizible for TestComplete.

As a workaround you may consider these options:

-- Use print shortcut keys combination (Ctrl-Shift-P) to print using the system dialog that should be accessible to TestComplete;

-- Consider image search to find the image of the Print button and click it;

-- You may try the TextObject object and check if it works with Chrome.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

RichBopp
Contributor

Re: Keyword Mode: Unable to record the Chrome Print function.

Alex - Sorry for the late reply.  The keys combination did the trick.  I'm so mouse-centric I sometimes forget to just use the keyboard.

 

Thanks,

 

Rich

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