Is TestComplete compatible with FireFox ?

[RaghdaMorsy]

Hi,

I'm trying to use TestComplete with FireFox 61.0.1 , but TestComplete is not recognizing the objects on screen .
I applied all the recommendations mentioned in Preparing Firefox for Web Testing , but didn't work 
I even tried to install FireFox 59 and also didn't work

And I see the same issue in Chrome !

Any help please !

Thanks
Raghda

[tristaanogre · Accepted solution]

What version of TestComplete are you using?  Currently, TestComplete 12.50 supports up through FireFox 61 as per https://support.smartbear.com/downloads/testcomplete/firefox-patches/.  

Likewise, TestComplete 12.50 supports Chrome 67 out of the box... but there is a requirement of having the Chrome extension installed in the browser.  If the extension isn't installed, you won't be able to recognize objects in Chrome.

[Duess]

Is it not recognizing them during recording or playback?  If it is a NameMapping issue then you may need to find what works best for your web application testing. NameMapping itself is great, but it is something that takes time to figure out.  I am still finding better ways to interact with it all the time. 

You may have to take the approach I did and add NameMapping manually with criteria specific to the way you need the items to be found.

OR

script out finding the objects using the Find method 

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/common-tasks/finding-objects...

[nisgupta]

We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

But it is still not recognizing the objects using Object Spy.

Thanks

NG

[nisgupta]

Object Spy is not able to highlight the object. 

[tristaanogre]

---

@nisgupta wrote:

We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

But it is still not recognizing the objects using Object Spy.

Thanks

NG

---

Same question.  What version of TC are you running?  If you're not running TC 12.50, then there is no patch, currently, to support FireFox 61 for older versions of TC.

If you ARE running TC 12.50, then I'd recommend contacting support directly at https://support.smartbear.com/message/?prod=TestComplete

[nisgupta]

Version of TestComplete is  12.50.4142.7 which I think is the latest version.

Also I am looking at the link Which mention Firefox 61.

https://support.smartbear.com/downloads/testcomplete/firefox-patches/?product=TestComplete&maxver=12...

Am I missing something here ?

Thanks

NG

[tristaanogre]

Nope... as mentioned, I think at this point you contact support directly.

[cunderw]

Any object or just a specific object? Can you post a screen shot of object in your object browser? Does this happen on all sites or just one?

[nisgupta]

It happens for all site.  After selecting the option ctrl+Shift + A when I bring the mouse over any objects like button it do not show red highlight in order to capture the object.

Thanks

NG