Failed to connect to https://ocr.api.dev.smartbear.com. The connection with the server was reset

[PeterFaaiz]

Hi, I'm facing trouble with OCR checkpoints. Everything is fine except when executing OCR checkpoint, this error happen randomly, sometime it'll pass but sometime it'll fail. My internet connection is fine. Is there a way to reduce or prevent this from happening? Please advise

[DWalsh · Accepted solution]

This is more on the Google side and as you noticed happens very randomly and may only happen in 1 of 1000 of images. To help manager this you could set up some exception handling like which is discussed in the article below

https://support.smartbear.com/testcomplete/docs/scripting/handling-exceptions.html#vbscript