Exception Error

[Stevan]

I am recording a web test and in the field I type in a keyword and a drop down appears and I select what I want to use.  Every time I try to run back the test I keep getting exception error when I get to this point. The error does not give me much explanation.  Can anyone help me understand why it keeps erroring out?

Example - I type in the field "Smith" and a drop down appears with all the names that start with smith.

[AlexKaras]

Hi,

What is strange for me on the screenshot of the test that you provided earlier, is that the click on drop-down was recorded as a click on the panelPanelPanelBold object that is a child of the browser object but not a child of the web page.

Can you provide how the panelPanelPanelBold object is identified?

Also I would recommend to investigate the drop-down window using the Object Spy and verify that test attempts to click correct object.

[hkim5]

one of the ways to fix this window bound error is to switch over the coordinates that you are using (for i think what is the clickitem operation). you can access the operation parameters by giving a single click within the value column of that operation, and then you can switch the x y coordinates of the click by replacing it with -1 for both x and y. (although i dont think there are coordinates involved in the clickitem action). Perhaps addtional operations are needed, such as a click operation on the top level parent of that dropdown, or even a hover mouse action to display the items.

[Stevan]

Can you provide how the panelPanelPanelBold object is identified?  Where do I find this info?

Also I would recommend to investigate the drop-down window using the Object Spy and verify that test attempts to click correct object - How do I perform this?

[Stevan]

I have tried the click with -1 and it is still not working. It looks like it is failing after I enter 22 which bring down a prepopulated dropdown with everything that starts with 22. But instead of selecting the one I want to use the screen just flickers and errors out. Please see the attached screenshot, highlighted in yellow is where I believe the error is occurring.

[AlexKaras]

Hi,

> Where do I find this info?

I would start from the NameMapping editor (https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/name-mapping/inde...).

> How do I perform this?

Open the drop-down, highlight it with the Object Spy and examine the highlighted object (https://support.smartbear.com/testcomplete/docs/testing-with/exploring-apps/object-spy/about.html).

[sonya_m]

Thank you everyone for your input!

@Stevan Did you manage to solve this using the advice from the Community? If yes, please mark the best answer as a Solution!

[Stevan]

Hey Sonya

No I have not solved the issue yet, still trying to figure it out.