Error: There was an attempt to perform an action on a zero-sized window.

Question

We are running one of our tests and the test show the error - Error: There was an attempt to perform an action on a zero-sized window. I have attached the screenshot of the file.

We have never come up with the solution for this. The issue usually happens whenever new browser version coming up. We do not upgrade the version as the Smartbear do not release the patch in timely manner. if we do so then our other tests fails as TestComplete do not support the latest version of browser.

Now we are blocked. . I upgraded the firefox version to 102 due to the above error I am getting. But later I realize that TestComplete do not support that firefox version 102.

We have been waiting since Monday but yes customer care replied that the developer are working on it. But it does not make any sense to stop the tests while waiting for the patch.

Either we need to come up with the solution(if anyone can provide the solution) or Smartbear should provide the solution in timely manner.

Thanks

Nishchal

rraghvani · Answer

I'm guessing the error is relating to "Update available" dialog obscuring the UI objects. It's best to disable these options in the browser so that it does not interfere during playback.

And supported version of Firefox is 99 and 100, in What's New in TestComplete 15.41

nisgupta · Answer

rraghvani&nbsp;&nbsp;Thanks for the updates. See when we update the firefox it get updated to the latest version. We do it manually. We do not have choice to select the version 99 and and 100 when updating the firefox .

marsha_r · Answer

Take a look here for information about installing older versions of Firefox
https://support.mozilla.org/en-US/kb/install-older-version-firefox

nisgupta · Answer

Marsha_R&nbsp;I was going through the statements mentioned in the above link .&nbsp;&nbsp;If there is a problem with a new version of Firefox, some people may want to downgrade Firefox to a previous version but we do not recommend this. The latest Firefox version includes security updates so downgrading to an older version leaves you more vulnerable to attacks and usually doesn't fix the problem. This article gives you some alternatives to downgrading and links to older versions of Firefox if you do choose to downgrade.

marsha_r · Answer

nisgupta&nbsp;Yes, it is up to you whether to do it or not, but the option is available if you want it.&nbsp;&nbsp;

Forum Discussion

Error: There was an attempt to perform an action on a zero-sized window.

5 Replies

Related Content

There was an attempt to perform an action on zero sized window

Help with "Zero-sized Window" error?

There was an attempt to perform an action on a zero-sized window

Attempt to perform an action on a zero-sized window

Performance Testing

Recent Discussions

mht files are by default opening in Edge browser and its blank

Searching for mapped object took too much time msg

Azure Devops Integration supports Testcomplete Base Fixed Dektop Module License

Devops integration support

TestComplete14.72 is not recognizing WinUI-3 objects