Desktop (QT) application crashes randomly when running TestComplete script

Question

Hello All,&nbsp;I have recently started creating TestComplete scripts for a desktop application which is QT based. When I run my script, the application crashes randomly. It does not always crash at&nbsp;the same point but at different points randomly. I was initially using TC version 11.25. I upgraded to 11.31 as I saw that there were some bug fixes in 11.30 regarding random QT crashes.&nbsp;https://support.smartbear.com/testcomplete/docs/general-info/version-history/bugs-fixed-in-ver-11-3.html&nbsp;But I still see the issue with 11.31. I have now upgraded to 12.31 however, I am still seeing the random crashes with 12.31 version, maybe a little less frequently than before.&nbsp;Have others experienced this too? Any workarounds? I am using a Win 10 machine. Maybe it a Win 10 + QT issue?&nbsp;Thank you,&nbsp;Sameer

baxatob · Answer

Hello,
&nbsp;
Please send the request to support service, while somebody will suggest something here.

alexkaras · Answer

Hi Sameer,
&nbsp;
You may also consider Report Generator utility included with TestComplete to get a crash dump of your application that (crash dump) might help either your developers or Smartbear's Support to understand what is going wrong. https://support.smartbear.com/testcomplete/docs/testing-with/advanced/tracing-critical-errors/report-generator/index.html
&nbsp;
Another possible option is to start your application as a Tested Application (https://support.smartbear.com/testcomplete/docs/testing-with/tested-apps/index.html) and set its Run Mode to Debug (https://support.smartbear.com/testcomplete/docs/testing-with/tested-apps/desktop/run-modes/debug/index.html), which may provide you with crash dump right into test log without Report Generator. Also I had an experience when application that crashed if started in the Normal mode did not crash if started in Debug mode.

sameerjade · Answer

Thank you for all the replies! I have submitted a support ticket at SmartBear my cases. Also, I generated and attached a dump file using the TestComplete report generator tool. Will wait to hear back now from the support.

Thank you,

Sameer

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Desktop (QT) application crashes randomly when running TestComplete script

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