Forum Discussion
Hi Sameer,
You may also consider Report Generator utility included with TestComplete to get a crash dump of your application that (crash dump) might help either your developers or Smartbear's Support to understand what is going wrong. https://support.smartbear.com/testcomplete/docs/testing-with/advanced/tracing-critical-errors/report-generator/index.html
Another possible option is to start your application as a Tested Application (https://support.smartbear.com/testcomplete/docs/testing-with/tested-apps/index.html) and set its Run Mode to Debug (https://support.smartbear.com/testcomplete/docs/testing-with/tested-apps/desktop/run-modes/debug/index.html), which may provide you with crash dump right into test log without Report Generator. Also I had an experience when application that crashed if started in the Normal mode did not crash if started in Debug mode.
Thank you for all the replies! I have submitted a support ticket at SmartBear my cases. Also, I generated and attached a dump file using the TestComplete report generator tool. Will wait to hear back now from the support.
Thank you,
Sameer