Chrome39 doesn't work with TCv10 despite of all extensions installed

[dipali]

I have installed chrome v39 which is currently supported by TestComplete v10 [after TC installation] . I can see the testcomplete extension enabled in chrome. Also Testcomplete install extensions dialog shows all the chrome extensions checked. But still TestComplete object spy isn't able to read objects and shows error message "Check if chrome extension is enabled or installed"

I have tried modifying the TC installation to re-install web components and chrome re-installation followed by machine restart but no luck!

Is there anything that I'm missing? I already have working test scripts for IE browser which I'm trying to configure on Chrome browser.

[tristaanogre]

What specific version of TC 10 are you running?  Acording to https://support.smartbear.com/downloads/testcomplete/chrome-patches/, the version of TC 10 that supports Chrome 39 "out of the box" is 10.50.  If you are running 10.40 or earlier, it will not work.

As a curiousity question.....  why are you testing using such an old version of Chrome?  Chrome being what it is with auto-updates enabled by default, I really don't see how any user out there in the real world would ever be using such an old version of Chrome.

[dipali]

I'm using TC v10.50.

Well I did install latest chrome and it didnt work as the TC extension was
disabled in chrome [common problem many people reported] and which I couldn't enable after all googling attempts. So I thought of installing v39 and the TC extension was at least enabled.

Will TC v10 work with latest Chrome?

[tristaanogre]

No... TC 10.5 will not work with Chrome 68.  And that's probably why the extension was disabled because it is not supported for the latest Chrome.

As for the disabled extension in 68, there are several threads that have working solutions up here (there's a URL to go to) but it requires TC 12.50.

[dipali]

Well it did work at the end after I modified the TC installation and I can see my chrome extension enabled and working with TestComplete.

But since the modfiy installer did change some of my desktop extensions I attempted to un-install and re-install TC v10.30 which apparently broke my projects it seems. I cannot open any of my existing projects and it now keeps crashing in tcCore.dll. Annoying!!

[tristaanogre]

---

@dipali wrote:

Well it did work at the end after I modified the TC installation and I can see my chrome extension enabled and working with TestComplete.

But since the modfiy installer did change some of my desktop extensions I attempted to un-install and re-install TC v10.30 which apparently broke my projects it seems. I cannot open any of my existing projects and it now keeps crashing in tcCore.dll. Annoying!!

---

Wait... you just said in an earlier post that you were using TC v 10.50... So, if you installed the Chrome Extension for Chrome 39 for TC v 10.50, that's not compatible with TC v 10.30.  I'm confused, I guess, at what you were just doing.

In order to use Chrome 39, you need TC v 10.50. It's possible in your un-install and re-install, some files were not fully removed and so some DLL's will crash.  You need TC v 10.50, no matter what, for your version of Chrome.

[dipali]

Yes that's right. We were originally on TC v10.50 and that Chrome extension would work with v39 only. So the original issue in the post is now resolved.

On the install and uninstall of TC -
Because I have to download upgrade installer for v10.50 I went on installing v10.30 first and tried opening projects which ultimately doesnt work. We anyways have to upgrade and I hope atleast after upgrade the existing projects would work.

Any idea what needs doing here?

[tristaanogre]

Not really?  It almost sounds like you have some kind of corrupted environment... so, you're uninstalling TC 10.50 so you can then install TC 10.30 again before you upgrade again back to TC 10.50?  I'm really kind of lost as to exactly what you're trying to accomplish... if it's working in TC 10.50, why go back to TC 10.30 at all?