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jkrolczy's avatar
jkrolczy
Regular Contributor
2 years ago
Solved

Case opened for upgrade to TestComplete 15.45.31.7 popup

I am getting a popup today saying there is a newer version of TestComplete.

 

TestComplete 15.45.31.7

 

The upgrade process completes, but TestComplete is still 15.45.15.7.

Product down load page also shows
TestComplete v.15 15.45.31 10/31/2022

** Release date incorrect here
That was the release date for TestComplete 15.45.15.7

Trying to find out if TestComplete 15.45.31.7 really exists ?

 

https://support.smartbear.com/testcomplete/docs/general-info/whats-new.html is not up to date for this newer version either ?

  • jkrolczy's avatar
    jkrolczy
    2 years ago

    Per SmartBear Customer Care:

    Thank you for reaching out to us! The current version of TestComplete is the version that you are on (15.45.15.7) and the version that is being prompted does not exist yet. There is not a new update for TestComplete outside of the version that you have now. We are aware of the issue and it has been reported to our development team. If you are still on the current version, do not update TestComplete. I suggest ignoring the update until further notice.

     

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  • mfoster711's avatar
    mfoster711
    Regular Contributor
    2 years ago

    I am having same issue. Did you try downloading from support site and updating? If so, did that work?

  • jkrolczy's avatar
    jkrolczy
    Regular Contributor
    2 years ago

    I just tried the upgrade option again from the pop-up

    So SmartBear has corrected something, somewhere -- this time the upgrade worked.

    What's New in TestComplete 15.45

     Applies to TestComplete 15.45, last modified on November 09, 2022

    Date was updated, but page contents are the same from previous version .


    Product download page is still off:

    Version Release Date

    Version 15.45.3110/31/2022
    Version 15.44.1110/3/2022
    Version 15.43.18/30/2022

     

    Where did 15.45.15 go ?

  • jkrolczy's avatar
    jkrolczy
    Regular Contributor
    2 years ago

    Per SmartBear Customer Care:

    Thank you for reaching out to us! The current version of TestComplete is the version that you are on (15.45.15.7) and the version that is being prompted does not exist yet. There is not a new update for TestComplete outside of the version that you have now. We are aware of the issue and it has been reported to our development team. If you are still on the current version, do not update TestComplete. I suggest ignoring the update until further notice.