Access a Floating User Licence via a VPN for TestExecute?

[M_J_S]

Hello, 
I am trying to access TestExecute Floating User License through my VPN but it clearly cannot find the Licence Server. It does not give me an option to browse to it.
Is it the VPN that is stopping it?
If so has anyone found a way around this issue?
Many thanks in advance.
Mark

[BenoitB]

Have you check all settings for license manager and especially the port 1947 which need to be open ?

[Marsha_R]

I have no problem accessing TestComplete or TestExecute over my work VPN.  i don't believe that's your problem.

[TanyaYatskovska · Accepted solution]

Hi @M_J_S,

Try specifying the Licence Manager PC name as it's listed in the following article:

Using TestComplete in Virtual Private Networks