Jira 8 Support for TestComplete and Zephyr

[Darv72]

Does TestComplete suppot the use of the Zephyr for Jira plugin from a Jira 8.3 instance?  I am trying to connect from a local install of TestComplete to my Jira instance which has the Zephyr plugin intsalled.  I am able to validate my connection however when I click the elipse next to Project the list comes back empty.  I cannot find anything in the TestComplete documentation to indicate what might be the problem, the only requirement I seem to be missing is that we are using Jira 8.3 and TestComplete only lists support up to 7.13.

[Marsha_R]

That's a question for Support.  You can contact them directly here:

https://support.smartbear.com/message/?prod=TestComplete

[TanyaGorbunova]

Hi @Darv72,

Let me quote the Integration With Zephyr for Jira article:

Requirements

Atlassian Jira

• Jira Server 7.2.x–7.13.x

  – or –

  Jira Data Center 7.2.x–7.13.x

  – or –

  Jira Cloud

So, it looks like, Jira 8 isn't supported at the moment.

[dimonix91]

Hello! When using version Jira Server 7.3.3, the problem is similar. The connection is successful, but the list of projects is empty.

[tristaanogre]

---

@dimonix91 wrote:

Hello! When using version Jira Server 7.3.3, the problem is similar. The connection is successful, but the list of projects is empty.

---

Right.  Because the highest version supported is a 7.2.x version.  

[Darv72]

The documentation says that it supports version 7.2.X to 7.13.X

Jira 7.3.3 falls within this range so should be supported https://support.smartbear.com/testcomplete/docs/working-with/integration/zephyr/index.html

[Marsha_R]

@Darv72 Look again.  version 7.2.X to 7.13.X  says highest version is 7.2.X   That range does not include 7.3.3

[Darv72]

........
are you saying that version "dot three" is not between the range of "dot two" to "dot thirteen"?

[Marsha_R]

I don't believe that's how they are reading the numbers, but again, best bet is to check with Support.

[tristaanogre]

Hrm... did you go through all the configurations and requirements for Jira/Zephyr support?  It seems you may not have something correct somewhere.