Register
SmartBear Support Resources
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Jira 8 Support for TestComplete and Zephyr

SOLVED
Solved
Start a topic
Darv72
New Contributor
‎11-15-2019 09:12 AM
‎11-15-2019 09:12 AM

Jira 8 Support for TestComplete and Zephyr

Does TestComplete suppot the use of the Zephyr for Jira plugin from a Jira 8.3 instance?  I am trying to connect from a local install of TestComplete to my Jira instance which has the Zephyr plugin intsalled.  I am able to validate my connection however when I click the elipse next to Project the list comes back empty.  I cannot find anything in the TestComplete documentation to indicate what might be the problem, the only requirement I seem to be missing is that we are using Jira 8.3 and TestComplete only lists support up to 7.13.

Tags (1)
0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Darv72
New Contributor
‎11-27-2019 08:00 AM
‎11-27-2019 08:00 AM

Re: Jira 8 Support for TestComplete and Zephyr

Yes we were able to resolve the issue.  It looks like the underlying problem was that we had renamed the default Zephyr issue type in Jira.  The default issue type was called "Test" however we had renamed it to "Zephyr Test".  We were able to correct it by modifying the TestComplete project .mds file following these instructions:

1. Open your project file (*.mds) manually with any text editor (e.g. Notepad).
2. Then find the following section there:
<setting name="ZFJ_TestIssueTypeName" type="5" value="Test" />
3. After this, replace "Test" with "Zephyr Test".

 

This corrected the issue for us.  We are using Jira version 8.3.3, Zephyr for Jira plugin version 5.3.0.53008263 and TestComplete version 14.20.2175.7 x64.

View solution in original post

Reply
11 REPLIES 11
Marsha_R
Community Hero
Community Hero
‎11-15-2019 10:31 AM
‎11-15-2019 10:31 AM

Re: Jira 8 Support for TestComplete and Zephyr

That's a question for Support.  You can contact them directly here:

https://support.smartbear.com/message/?prod=TestComplete

0 Kudos
Reply
TanyaYatskovska
Community Manager Community Manager
Community Manager
‎11-18-2019 01:44 AM
‎11-18-2019 01:44 AM

Re: Jira 8 Support for TestComplete and Zephyr

Hi @Darv72,

 

Let me quote the Integration With Zephyr for Jira article:

Requirements

Atlassian Jira

  • Jira Server 7.2.x–7.13.x

    – or –

    Jira Data Center 7.2.x–7.13.x

    – or –

    Jira Cloud

So, it looks like, Jira 8 isn't supported at the moment.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
0 Kudos
Reply
dimonix91
Senior Member
‎11-20-2019 12:13 AM
‎11-20-2019 12:13 AM

Re: Jira 8 Support for TestComplete and Zephyr

Hello! When using version Jira Server 7.3.3, the problem is similar. The connection is successful, but the list of projects is empty.

ListProjects.jpg

0 Kudos
Reply
tristaanogre
Community Hero
Community Hero
‎11-20-2019 05:26 AM
‎11-20-2019 05:26 AM

Re: Jira 8 Support for TestComplete and Zephyr

@dimonix91 wrote:

Hello! When using version Jira Server 7.3.3, the problem is similar. The connection is successful, but the list of projects is empty.

ListProjects.jpg

 

Right.  Because the highest version supported is a 7.2.x version.  


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
0 Kudos
Reply
Darv72
New Contributor
‎11-20-2019 07:54 AM
‎11-20-2019 07:54 AM

Re: Jira 8 Support for TestComplete and Zephyr

The documentation says that it supports version 7.2.X to 7.13.X

 

Jira 7.3.3 falls within this range so should be supported https://support.smartbear.com/testcomplete/docs/working-with/integration/zephyr/index.html

0 Kudos
Reply
Marsha_R
Community Hero
Community Hero
‎11-20-2019 08:42 AM
‎11-20-2019 08:42 AM

Re: Jira 8 Support for TestComplete and Zephyr

@Darv72 Look again.  version 7.2.X to 7.13.X  says highest version is 7.2.X   That range does not include 7.3.3

 

0 Kudos
Reply
Darv72
New Contributor
‎11-20-2019 09:12 AM
‎11-20-2019 09:12 AM

Re: Jira 8 Support for TestComplete and Zephyr

........
are you saying that version "dot three" is not between the range of "dot two" to "dot thirteen"?

0 Kudos
Reply
Marsha_R
Community Hero
Community Hero
‎11-20-2019 09:22 AM
‎11-20-2019 09:22 AM

Re: Jira 8 Support for TestComplete and Zephyr

I don't believe that's how they are reading the numbers, but again, best bet is to check with Support.

0 Kudos
Reply
tristaanogre
Community Hero
Community Hero
‎11-20-2019 09:22 AM
‎11-20-2019 09:22 AM

Re: Jira 8 Support for TestComplete and Zephyr

Hrm... did you go through all the configurations and requirements for Jira/Zephyr support?  It seems you may not have something correct somewhere.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
0 Kudos
Reply
New Here?
Join us and watch the welcome video:
Announcements
Top Kudoed Authors
View All