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Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

nisgupta
Valued Contributor

Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

We are running our chrome browser tests every 30 minutes of the Day. We are using testExecute . But some test fail at some random time. Look at the MHT report Showing - SmartBear Test Extension is not Installed or is Disabled.

We already SmartBear test Extension installed/enabled in Chrome browser .

12 REPLIES 12
nisgupta
Valued Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

Attache the report.

Thomas514
Occasional Visitor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

It means that it was either not installed, or it was removed from the browser. Install the extension manually: Launch the browser (Chrome or Chromium-based Edge). If you use Edge, click Settings > Extensions and select the Allow extensions from other stores check box.

Tags (1)
nisgupta
Valued Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

@Thomas514 

 

Thank you for the updates.

We are runing tests every 30 minutes of the day. some of the tests fail at particaular times .

 

for e.g. there are 4 tests running every 30 minutes of the day

 

Test 1, Test 2, Test 3, Test 4

 

So Test 1  test 2 failed on Jan 20 at 7:25 PM and 7:27 PM respectively and display the message SmartBear Test Extension is not installed or is Disabled.

 

If Extension is not installed then Tests must be failing every 30 minutes .

 

Thanks

Nishchal

 

 

abishekhari007
Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

HI 
You have to install the Testcomplete extension in chrome, click "settings > extensions > "search for extension" > install" and now run your tests

nisgupta
Valued Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

@abishekhari007 

 

Smartbear Test Extension is already installed . I have attached the screenshot .

ApplePen
Community Leader

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

Hi,

According to your description, still cannot locate the problem.

When the problem happened, whether it can be restored?

 

If it can be restored, I suggest you to add some codes to control that exception.

You're able to use Event function to do it.

When the warning message contains 'Test Extension is not Installed ' in log, restart browser and test it again.

Please check the link Handling-Events  in detail.

 

nisgupta
Valued Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

@ApplePen 

 

I did not understand what does restore means ?

 

Thanks

Nishchal

abishekhari007
Contributor

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

Can you try reinstalling the Test complete extension in chrome

ApplePen
Community Leader

Re: Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

@nisgupta  I mean

 

After the error message 'Test Extension is not Installed..' displayed.

If you run the failed test case again, will be executed successfully?

[If test case can be executed successfully, it is called 'be able to restore'.]

 

Or the same error message will still be displayed until you restart TC or PC.

[cannot be restore]

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