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Vallalarasu_P's avatar
Vallalarasu_P
Frequent Contributor
8 years ago

Unexpected IE Crash frequently at the Same Step of execution. Please read below for more details

Please suggest to solve the below issue. Thanks in advance. IE Crash unexpected

Exception code: 0xC00000FD.

Process identifier (PID): 2396.

Dump file: iexplore_fc_c7e8d15e.dmp. (Attached)

Screenshot: Attached

 

 

4 Replies

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor

    What code are you executing at the point of the crash? Additionally, you might want to examine the code leading up to it as well.

     

    I will say that I've experienced something much the same and, after a support ticket and some back and forth, they provided me with a patch that appears to fix the issue.  So, definitely, open up a support ticket, send them the crash dump file, include your script code unit, perhaps, that is executing at the time of the crash or at least some sort of similar mock up.

  • Dan1's avatar
    Dan1
    Occasional Contributor

    Hi Vallalarasu_P 

     

    Have you been able to find a solution to this issue. We are experiencing problems with ie11 crashing as well.

     

    Thanks,
    Dan.