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Testcomplete hangs after renaming testitems .

SOLVED
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Super Contributor

Testcomplete hangs after renaming testitems .

1.Create new test item under the Script .

2. Import some functions

3. Rename the test items created in Step 1

 

Got the error 

List index out of bounds (4). If we tried to close the pop up window showing this error then the pop come again. SO there is no way to close the window successfully. Due to which we cannot close the TestComplete.

 

The last thing we have to Kill the TestComplete process.

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: Testcomplete hangs after renaming testitems .

Hi @nisgupta , I think tristaanogre is right and contacting TestComplete Support is the best way to approach this.

 

You can also collect reports about the hanging for our Support Team using the Report Generator tool.

Having the reports at hand should make the investigation much more efficient. Also, we will greatly appreciate if you share the results of the investigation with us! Thank you.

 

 


Sonya Mihaljova
Community and Education Specialist

 Join the virtual SmartBear Connect user conference on April 27-28! Get your free virtual ticket today!

View solution in original post

3 REPLIES 3
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Community Hero

Re: Testcomplete hangs after renaming testitems .

Version of TC?

 

Also, these kinds of errors are probably better addressed by the specific SmartBear support.  I doubt that, with the nature of the error, there's anything that the user-base of the forums can address.


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Super Contributor

Re: Testcomplete hangs after renaming testitems .

version is 14.30

Highlighted
Community Manager

Re: Testcomplete hangs after renaming testitems .

Hi @nisgupta , I think tristaanogre is right and contacting TestComplete Support is the best way to approach this.

 

You can also collect reports about the hanging for our Support Team using the Report Generator tool.

Having the reports at hand should make the investigation much more efficient. Also, we will greatly appreciate if you share the results of the investigation with us! Thank you.

 

 


Sonya Mihaljova
Community and Education Specialist

 Join the virtual SmartBear Connect user conference on April 27-28! Get your free virtual ticket today!

View solution in original post