cancel
Showing results for 
Search instead for 
Did you mean: 

Getting "An internal error occurred while running the Google Chrome browser." randomly

SOLVED
whuang
Frequent Contributor

Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi there,

 

I was running test on Chrome, and I was getting error "An internal error occurred while running the Google Chrome browser." from time to time. With the exact same test script, for the most of time it worked just fine, but sometimes it throw this error, sometime occurred at the beginning of the test, sometime occurred in the middle of a test. Does anyone know how I can fix this issue?

2.PNG

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
sonya_m
Community Manager

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi @whuang ! I see that you are working with our support engineers in case 00470325, but, unfortunately, there's no stable reproduction of the issue. If you manage to reproduce it, please update our support engineers, they will be happy to provide you with a solution!


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

6 REPLIES 6
Marsha_R
Community Hero

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

What Chrome version and what TestComplete version are you running?  Do you perhaps need a patch from here?

https://support.smartbear.com/testcomplete/downloads/chrome-patches/

whuang
Frequent Contributor

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

My TC version is 14.50.943.7 x64, and my Chrome is 88.0.4324.182 (Official Build) (64-bit)

It looks like there is no patch provided since TC version 14.20

AlexKaras
Community Hero

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi,

 

Why not to update TC to the (latest) version that supports your version of Chrome?

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
whuang
Frequent Contributor

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

I will try that. Thanks!

whuang
Frequent Contributor

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

I updated my TC to the latest version, but the error still happen. Any idea?

Capture.PNG

sonya_m
Community Manager

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi @whuang ! I see that you are working with our support engineers in case 00470325, but, unfortunately, there's no stable reproduction of the issue. If you manage to reproduce it, please update our support engineers, they will be happy to provide you with a solution!


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

New Here?
Join us and watch the welcome video:
Announcements
Top Kudoed Authors