Chrome 83 + Windows 10 + Test Complete 14.4 Browser.Page Visible = false (Host specific)

[rrivest]

Good day everyone.... I'm having a particular issue and wonder if anyone has ever encounter it, as my colleague doesn't have this issue and we use the same project and settings with similar machines....(64bit + GPU) but in 32bit mode because of Office DDT Excel.

He can see the Page object in the browser ("chrome").page(*URL*), while in my case, any Page remains as Visible = false... After comparing, we know it's machine specific... Any suggestion....   I've uninstalled, cleaned, rebooted, re-installed but to no avail...

(see attachment)

[Marsha_R · Accepted solution]

Have you been through all of the Chrome testing setup on the machine that's failing?

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...

If so, I suggest that you contact Support with this question.  Here's the link:

https://support.smartbear.com/message/?prod=TestComplete

[rrivest]

I did all the steps....

Basically, my colleague machine is similar and it worked right out of the box...
He could run the same project on Chrome instead of IE11 straight up....

He does get the Page to be visible, while I can't, reason I'm sure it's machine specific.

My only option left is to try another Windows 10 machine....

[Marsha_R]

If it worked right out of the box it was lucky.

I would double check all the setup steps just in case, then send the question to Support.