Hi, I am trying to set up some tests to test the integration of our product with Outlook. However, with TestComplete open Outlook is regularly crashing. Has anyone had an issue similar to this testing Outlook integrations with their own products?
Can you provide more information? Is there a specific error you're getting? Code examples for how you're trying to open Outlook? Outlook and OS versions?
Hi, there is no specific error message I am seeing, Outlook just closes with no prompts or warnings. I am using Office 2013 on a Windows 10 machine and opening Outlook via TestComplete.
I'm having the same problem, it seems to be a problem with Windows10 operating system with Oulook2013. For your information, I'm also running the exact same code on our Win2012R2 server with Outlook2013 and no problem occurs, everything is working fine.
function isMessageReceived2010(accountName, senderEMail, eMailSubject)
{
var OutlookApplication = Sys.OleObject("Outlook.Application");
var NamespaceMAPI = OutlookApplication.GetNamespace("MAPI");
In execution, it stops (crashes) at : var OutlookApplication = Sys.OleObject("Outlook.Application");
Error: JScript runtime error
Could you please help us out and find a solution to this important problem ?
Regards
Stéphane
I have the same issue. I am using:
Windows 10
TestComplete 12
Microsoft Office 365 ProPlus
Under EventViewer I can see that "\bin\extensions\tcTextSpy.dll" is the one that's causing outlook to crash.
How can I fix this?
Hi,
We have narrowed down the issue to property checkpoints. Has anybody got a solution to this?
I have recently discovered this also. I am not automating outlook.exe whatsoever. I do have a TC script running, checking if a (non-outlook) process has an "Exists" property of "True" or "False", then it delays for 1 second before checking again.
While this is running, if I switch to Outlook, it will often crash.
Using Splunk, I searched for [outlook.exe TaskCategory="Application Crashing Events"], which shows events from the system event log. Here is one such event that just happened (where Outlook crashed):
| 3/21/18 1:51:58.000 PM |
