SoapUI Error Displaying When Creating Report: Failed to generate a report. Make sure the property..

[vondie]

Hi all, 

I am receiving this error when trying to generate a report on a test case: "Failed to generate a report. Make sure the property "Custom report library" is set to the folder where the report templates are stored (by default, /bin/reports)."

I was receiving this error before changing any settings. After seeing it the first time, I set a path for reports within the Preferences/ReadyAPI/Custom Report Library settings and I am still receiving the same error. Any suggestions on how to set this property if the Custom Report Library settings was not the correct place?

[kingsmartbear]

Hi Vondie:

     Please try ..\bin\reports or ..\bin\reports\reports (this one works for me) and make sure restart Ready API when you changed value at "Custom report library", every time.

Good luck,

[vondie]

Thanks for the reply. I tried to change it to bin/reports and bin/reports/reports and no success after closing and restarting for both. I did notice I don't have any files in the "templates" folder but I do in the other folders. Do I need to download the templates for Test Steps level reports? On the report I configured, I can see the Jasper xml and it looks complete and in the correct format. 

[UniversalDave]

I'm having the same issue. I've tried both paths specified and restarted several times.

The folders are there, but they're also empty. This seems like a silly OOB issue. 

Failed to generate a report. Make sure the property "Custom report library" is set to the folder where the report templates are stored (by default, /bin/reports).

[warpjogi]

Same here 😞

[vondie]

I'm still struggling through this too. Since so many others seem to have this issue, I am going to open a ticket on this. I will make sure to update this thread if I find a solution.

[linhptt]

If you are using linux, try checking below folder has data or not

/usr/share/fonts/truetype/msttcorefonts

If not then download fonts and put in that folder.

Restart the Ready API.

More detail: https://support.smartbear.com/readyapi/docs/testing/reports/getting-started.html

Hope it can help you ^^!

[Fullthepoil]

Hi,

I have this problem and I'm on Windows 7 Enterprise. I just opened a ticket Yesterday.

It's really blocking me at my job...

[nmrao]

@Fullthepoil, would you mind providing details of the issue? By the way, create new question instead of posting here.

[Bill_In_Irvine]

I am running ReadyAPI 2.2.0 on Fedora. I had the same problem of creating a report. When I tried to create a project report in pdf form from testRunner the error message complained of missing an Arial font. On further hunting, I found I had to do a special rpm install of msttcorefonts. 

I use Fedora 18 so I found a link that worked for me:

https://ask.fedoraproject.org/en/question/9654/fedora-18-and-microsoft-fonts/

After following the instructions from the above, the *.ttf files were put in a folder msttcorefonts under /usr/share/fonts.  From there I had to copy all these fonts (including several arial forms of them) into the ReadyAPI-2.2.0/jre/lib/fonts folder.

Following that I was finally able to get around the error mentioned by the OP.

- Bill