Renewal of Fixed license not working Readyapi

[Anilkumar1]

This ReadyAPI Test license has already been activated.
Before you can use the license on this computer, you must deactivate the previous activation.
More details are provided below.

I have cleared

C:\Users\%username%\.soapui with all keys but still facing issue with above error, The license is installed in the same machine. but I'm not able to access the license and re-activate it. How can I deactivate again and install same license, When I open the tool its no more installed but when I try to Install it says its installed

[mattb · Accepted solution]

Hi,

For this I would open a support ticket: https://support.smartbear.com/readyapi/message/ 

I think the license is locked from deactivation and needs to be unlocked. It should be a quick and easy process for our support team.

Best,
Matt 

[Anilkumar1]

Thanks for the info mattb, Actually the license have been procured by my parent organization, I have informed them the same about your reply, hoping to get it resolved soon.