Forum Discussion

Anilkumar1's avatar
Anilkumar1
Occasional Contributor
3 years ago

Renewal of Fixed license not working Readyapi

This ReadyAPI Test license has already been activated. Before you can use the license on this computer, you must deactivate the previous activation. More details are provided below.   I have clea...
  • mattb's avatar
    mattb
    3 years ago

    Hi,

    For this I would open a support ticket: https://support.smartbear.com/readyapi/message/ 

    I think the license is locked from deactivation and needs to be unlocked. It should be a quick and easy process for our support team.

    Best,
    Matt 

mattb's avatar
mattb
Staff
3 years ago

Hi,

For this I would open a support ticket: https://support.smartbear.com/readyapi/message/ 

I think the license is locked from deactivation and needs to be unlocked. It should be a quick and easy process for our support team.

Best,
Matt 

  • Anilkumar1's avatar
    Anilkumar1
    Occasional Contributor
    3 years ago

    Thanks for the info mattb, Actually the license have been procured by my parent organization, I have informed them the same about your reply, hoping to get it resolved soon.