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Paid for license Renewal, but received no email with license key attachment

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richie
Community Hero

Paid for license Renewal, but received no email with license key attachment

Hey!

 

I;ve just renewed my ReadyAPI! license, but I haven't received a subsequent email with the license key attachment - (so my ReadyAPI! shuts down immediately!)

 

Has anyone had this before?

 

I would raise a tech support ticket - but you need to provide your license identifier to do this and I haven't got one!

 

I've emailed smartbear sales - but received no response as yet......

 

Has anyone any further suggestions to get this sorted?

 

Cheers!

 

Rich

 

if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta
1 REPLY 1
richie
Community Hero

Smartbear have finally sent me a license so this issue is closed

 

ta

 

Rich

if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta
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