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[Floating licence / ProtectionLS] Cannot create HTTPS service for floating server

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[Floating licence / ProtectionLS] Cannot create HTTPS service for floating server



I'm having lots of trouble while setting up a fresh install of Protection Licence Server tool on a Linux Ubuntu environment.


Everything looks fine, until my script calls the Licence Manager to retrieve the floating licence.

The command in my SHELL script  :


java -jar /ready-api-license-manager/ready-api-license-manager.jar -s DISTANT_IP:1099 -c


The following errors occurs :


Reason: Failed to create HTTPS service for floating license server.


 I understand the error but I cannot see why this is happening


I successfully installed and started Protection LS tool on my distant host as you can see :


2021-01-13 16:44:48,954 INFO  [main] - STARTING managementSupport
2021-01-13 16:44:49,180 INFO  [main] - STARTED managementSupport
2021-01-13 16:44:49,658 INFO  [main] - STARTED
2021-01-13 16:44:49,702 INFO  [main] - BOUND: rmi://localhost:1099/LicensingServer



The logs above are from the Protection LS v4.9.0 which is working fine on another server (EDIT: with an older v1.2.8 version of the licence-manager. It's not working with the latest 1.3.2). I also tried with Protection LS v4.9.4/v5.3.1 and I observed the same issue.

For the versions 4.9.4/5.3.1, I had to use a different port in the server.xml file (<module id="httpInterfaceModule" securePort="443"/>) since 443 was already used by our nginx.


Any idea why this error happens ?



SmartBear Alumni (Retired)

Thank you for posting your questions Fabours! Let's see if the Community can help find a solution.


@PrathapR @aaronpliu @richie @HimanshuTayal , any thoughts on this? 

Sonya Mihaljova
Community and Education Specialist

SmartBear Alumni (Retired)

As far as I understand from the support case opened for this issue, the problem was that a license was installed but wasn't assigned to anyone.

Sonya Mihaljova
Community and Education Specialist

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