* run Chrome and press F12;
* log in to QAComplete;
* reproduce the issue;
* in the Development console, switch to the Network tab and save the contents of the Console panel to a .log file (http://screencast.com/t/fzVLxUn5xLa);
* send the .log file to our Support Team.
\n
Thanks in advance.
\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-07-18T05:57:21.362-07:00","lastPublishTime":"2016-07-18T05:59:02.672-07:00","metrics":{"__typename":"MessageMetrics","views":3989},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123185","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:71424":{"__typename":"User","id":"user:71424","uid":71424,"login":"BillDuff","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-07-19T03:05:14.059-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.smartbear.com/t5/s/nwkab66374/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:14"},"entityType":"USER","eventPath":"community:nwkab66374/user:71424"},"ModerationData:moderation_data:123257":{"__typename":"ModerationData","id":"moderation_data:123257","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:123257":{"__typename":"ForumReplyMessage","uid":123257,"id":"message:123257","revisionNum":1,"author":{"__ref":"User:user:71424"},"readOnly":false,"repliesCount":13,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"ForumTopicMessage:message:123176"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123257"},"body":"
We currently use Firefox 23.0 and IE9 and have had problems in both using the new Test Runner.
IE9 basically doesn't work. The contents of the set do not appear, the icons are squashed together on top of the tests and the timer basically doesn't work.
In Firefox the Test Set takes minutes to appear and there are a variety of other smaller annoying issues such as not being able to stop the timer no matter what you do.
All in all for a Test Management tool it has the feel of something that hasn't been tested properly. Very, very disappointing.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2016-07-19T03:11:16.427-07:00","lastPublishTime":"2016-07-19T03:11:16.427-07:00","metrics":{"__typename":"MessageMetrics","views":3968},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123257","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:123280"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:123349"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:123280":{"__typename":"ModerationData","id":"moderation_data:123280","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:123280":{"__typename":"ForumReplyMessage","uid":123280,"id":"message:123280","revisionNum":1,"author":{"__ref":"User:user:1737"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"ForumReplyMessage:message:123257"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123280"},"body":"Hi Billduff,
\n\n
\n
Sad to hear that you faced this issue. Have you already reported it to our Customer Care Team along with the additional information I specified in the previous post?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"200","kudosSumWeight":0,"postTime":"2016-07-19T05:47:18.303-07:00","lastPublishTime":"2016-07-19T05:47:18.303-07:00","metrics":{"__typename":"MessageMetrics","views":3960},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123280","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:123281"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:123281":{"__typename":"ModerationData","id":"moderation_data:123281","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:123281":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:71424"},"id":"message:123281","revisionNum":1,"uid":123281,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"ForumReplyMessage:message:123280"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123281"},"body":"Tanya, we are not using Chrome therefore cannot provide what you have requested.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"82","kudosSumWeight":0,"repliesCount":3,"postTime":"2016-07-19T05:55:33.520-07:00","lastPublishTime":"2016-07-19T05:55:33.520-07:00","metrics":{"__typename":"MessageMetrics","views":3960},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123281","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:13":{"__typename":"Rank","id":"rank:13","position":19,"name":"Contributor","color":"00537C","icon":null,"rankStyle":"OUTLINE"},"User:user:71081":{"__typename":"User","id":"user:71081","uid":71081,"login":"lrayTalen","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-06-20T11:43:45.534-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.smartbear.com/t5/s/nwkab66374/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:13"},"entityType":"USER","eventPath":"community:nwkab66374/user:71081"},"ModerationData:moderation_data:123349":{"__typename":"ModerationData","id":"moderation_data:123349","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:123349":{"__typename":"ForumReplyMessage","uid":123349,"id":"message:123349","revisionNum":1,"author":{"__ref":"User:user:71081"},"readOnly":false,"repliesCount":7,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"ForumReplyMessage:message:123257"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123349"},"body":"It doesn't seem like they test their software before they do a release!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"73","kudosSumWeight":0,"postTime":"2016-07-19T13:32:46.114-07:00","lastPublishTime":"2016-07-19T13:32:46.114-07:00","metrics":{"__typename":"MessageMetrics","views":3942},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123349","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:123852"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:123852":{"__typename":"ModerationData","id":"moderation_data:123852","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:123852":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1737"},"id":"message:123852","revisionNum":1,"uid":123852,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"ForumReplyMessage:message:123349"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123852"},"body":"Hello Guys,
\n\n
I was informed that this problem was resolved. Please let us know if you still experience some issues.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"132","kudosSumWeight":0,"repliesCount":6,"postTime":"2016-07-26T23:17:02.522-07:00","lastPublishTime":"2016-07-26T23:17:02.522-07:00","metrics":{"__typename":"MessageMetrics","views":3883},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123852","readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:123176"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/nodes/NodeLink-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1741125846000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1741125846000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1741125846000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1741125846000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1741125846000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1741125846000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1741125846000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1741125846000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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We have a Test Set with 100 Test Scripts in it and this would not display in the new Test Runner screen until this morning's patch.
It now displays after approx 20 seconds.
Whilst the performance is still much worse than before the \"upgrade\" it at least works now.
So only the issues of the fact they've made the system slower and much more difficult to use by \"upgrading\" the UI!
Oh and possibly try testing the changes you make properly before releasing them onto unsuspecting paying customers.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2016-07-27T02:01:56.621-07:00","lastPublishTime":"2016-07-27T02:01:56.621-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4879},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123880","readOnly":false,"customFields":[]},"ModerationData:moderation_data:123887":{"__typename":"ModerationData","id":"moderation_data:123887","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:123887":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:69402"},"id":"message:123887","revisionNum":1,"uid":123887,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"parent":{"__ref":"AcceptedSolutionMessage:message:123880"},"conversation":{"__ref":"Conversation:conversation:123176"},"subject":"Re: Has anyone else experienced problems loading up test sets with the new TestRunner?","moderationData":{"__ref":"ModerationData:moderation_data:123887"},"body":"Hi all,
Sorry for the late reply, I believe the patch has been deployed to fix this issue.
As BillDuff mentioned there are still performance issues as in length of time to load is proportional to the amount of test cases in a set.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2016-07-27T03:07:45.519-07:00","lastPublishTime":"2016-07-27T03:07:45.519-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4878},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:123176/message:123887","customFields":[]},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741125846000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1741125846000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741125846000","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. 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