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BooHyunJang
Occasional Contributor

Some reviews stopped on the loading screen.

Hello

 

Some reviews stopped on the loading screen.

 

2021-12-20 08:32:09,991 INFO http-nio-8080-exec-9 com.smartbear.ccollab.rpc.RpcGwtServlet$GwtInvocationHandler - Error invoking
java.lang.NullPointerException: Name is null
at java.lang.Enum.valueOf(Enum.java:236)
at com.smartbear.ccollab.datamodel.RemoteSystemReviewRelation$Type.valueOf(RemoteSystemReviewRelation.java:19)
at com.smartbear.ccollab.datamodel.RemoteSystemReviewRelation.getRelationType(RemoteSystemReviewRelation.java:153)
at com.smartbear.ccollab.datamodel.RemoteSystemReviewRelation.isPullRequest(RemoteSystemReviewRelation.java:136)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174)
at java.util.ArrayList$ArrayListSpliterator.tryAdvance(ArrayList.java:1359)
at java.util.stream.ReferencePipeline.forEachWithCancel(ReferencePipeline.java:126)
at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:498)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.FindOps$FindOp.evaluateSequential(FindOps.java:152)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.findFirst(ReferencePipeline.java:464)
at com.smartbear.ccollab.datamodel.Review.getPullRequestRelation(Review.java:5134)
at com.smartbear.ccollab.datamodel.Review.isCreatedByPR(Review.java:5125)
at com.smartbear.ccollab.datamodel.Review.getChangelists(Review.java:3028)
at com.smartbear.ccollab.datamodel.Review.getChangelists(Review.java:3042)
at com.smartbear.ccollab.datamodel.Review.getChangelists(Review.java:3046)
at com.smartbear.ccollab.datamodel.client.unversioned.impl.UnversionedReviewSummaryServerDMFactory.getHidedFilesCount(UnversionedReviewSummaryServerDMFactory.java:757)
at com.smartbear.ccollab.datamodel.client.unversioned.impl.UnversionedReviewSummaryServerDMFactory.<init>(UnversionedReviewSummaryServerDMFactory.java:138)
at com.smartbear.ccollab.service.impl.unversioned.UnversionedClientApiImpl.getReviewSummaryEverythingButFiles(UnversionedClientApiImpl.java:648)
at sun.reflect.GeneratedMethodAccessor82.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.smartbear.ccollab.rpc.RpcGwtServlet$GwtInvocationHandler.invoke(RpcGwtServlet.java:437)
at com.smartbear.util.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:28)
at com.sun.proxy.$Proxy71.getReviewSummaryEverythingButFiles(Unknown Source)
at sun.reflect.GeneratedMethodAccessor82.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.smartbear.ccollab.service.impl.ServerNotInitializedExceptionProxy.invoke(ServerNotInitializedExceptionProxy.java:45)
at com.smartbear.util.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:28)
at com.smartbear.ccollab.rpc.RpcGwtServlet$LoggingInvocationHandler.invoke(RpcGwtServlet.java:1178)
at com.smartbear.util.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:28)
at com.smartbear.ccollab.rpc.RpcGwtServlet$TimingInvocationHandler.invoke(RpcGwtServlet.java:1237)
at com.smartbear.util.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:28)
at com.sun.proxy.$Proxy71.getReviewSummaryEverythingButFiles(Unknown Source)
at sun.reflect.GeneratedMethodAccessor82.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.smartbear.ccollab.service.impl.ExposeExceptionsProxy.invoke(ExposeExceptionsProxy.java:29)
at com.sun.proxy.$Proxy71.getReviewSummaryEverythingButFiles(Unknown Source)
at sun.reflect.GeneratedMethodAccessor82.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587)

 

 

Does anyone know what the problem is?

1 REPLY 1
CalvinC
Staff

Hello @BooHyunJang  ,

 

Thank you for the screenshot. To find out more about the issue, you can try running the Web UI Client in debugging mode [https://support.smartbear.com/collaborator/faq/how-to-collect-a-debugging-log-file-using-the-web/] while it is stuck in an infinite load. It should record some error messages pertaining to the main issue.

 

If you need more assistance, please attach that log file to this thread for analysis.

 

Regards,
Calvin Chan
Technical Support Engineer
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